Important Information
Policies
To help make your stay at AC Hotel by Marriott San Jose Downtown in San Jose as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed for efficient urban stays.
Check-In and Check-Out
Check-in typically begins in the afternoon, with check-out scheduled for late morning. Timing adjustments depend on availability.
Guest Eligibility
Guests must meet the minimum age requirement at check-in and present valid government-issued identification.
Smoking Policy
The hotel operates as a non-smoking property throughout guest rooms and interior spaces.
Pet Policy
Pets are not permitted at AC Hotel by Marriott San Jose Downtown.
Parking Policy
On-site parking is available, usually for an additional fee, with conditions varying by stay.
Cancellation Terms
Cancellation policies vary by rate type and booking conditions and should be reviewed prior to confirmation.